ORDERING PROCESS

Our workshop is based in Chiang Mai, Thailand, where we design and manufacture our own products.

We operate on a made-to-order basis, primarily focusing on wholesale distribution to retail shops and small local distributors.

We apply discounts based on the quantity of each product ordered regardless of the pattern.

All invoices are issued in Thai Baht (THB), but our website automatically converts prices into multiple major currencies for convenience.

Minimum Order is 4,000 Thai Baht

ORDERING PROCESS

Once you’ve selected your items and added them to your cart:

1. CHECK-OUT

Sign in to your account or register if you are a new customer.

2. CHOOSE A SHIPPING METHOD
  • Default Option: Thailand Post International Air Parcel (affordable & reliable).
  • Self-Arranged Shipping: You can organize shipping yourself and send us the Airway Bill via email.

Please note: Upon special request we can ship by DHL Express or any other express carrier.

3. VALIDATE YOUR ORDER

To validate your order, please choose between the Payment Methods:

  • Payment Pending Manufacturing Lead Time

Upon reception of your Order, we will schedule the manufacturing process, send you back our estimated date of completion with the invoice to pay upon reception.

  • Partial payment of a 50% Deposit

Upon reception of your Order, we will schedule the manufacturing process, send you back our estimated date of completion with the invoice for a 50% Deposit to pay upon reception.

We will send you a reminder to pay the remaining 50% one week before shipment.

4. CONFIRM YOUR ORDER:

Please confirm your order by issuing payment within 5 days. Payment for your order implies that you accept our estimated date of completion.

At the moment we offer two payment options:

  • Omise Payments for payment by credit or debit card.
  • Bank Deposit for Bank transfers.
5. SHIPPING:

Once your parcel is shipped, we send you the tracking number via email.

Estimated Shipping Times via Thailand Post International Air Parcel
Destination
Estimated Delivery Time
Europe 2 – 3 weeks
North America 2 – 3 weeks
South America 4 – 5 weeks
Asia 1 – 2 weeks
Pacific Area 3 – 4 weeks
PLEASE NOTE:

For large orders, we can offer special discount prices, installment payment plans and LCL Sea Freight in a wooden crate (1 cubic meter minimum).

Please contact us for more information.